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Prevost Parts, Service and Support
Day parts shipping (on orders before 2pm)
Unwavering in our commitment to deliver the ultimate aftermarket experience to coach operators across the US and Canada, Prevost has built the largest service network in the coach industry. Our network includes Prevost Parts & Service Centers strategically located throughout the U.S. and Canada as well as more than 160+ certified service providers in Volvo Trucks’ North American network.
Prevost creates offers and programs that keep your fleet maintenance worry free. Maintenance Service Agreements cover necessary preventive maintenance required to keep your vehicle in peak condition. Block of Hours programs gives you budgeted time in your local service center. Services Assist helps to proactively plan for maintenance requirements before breakdowns. Through planned inspections and regular maintenance conducted by trained, certified Prevost technicians, we help minimize the risk of your coaches coming to an unexpected standstill.
Prevost Red Carpet treatment means everyone receives the same outstanding service. We care for your vehicle as if it were our own and we take just as much pride in caring for you as well. You will see it in the details. From our “home away from home” customer lounges to our highly qualified team of professionals, our dedication to quality service gets you back on the road without delay.
Coast-to-coast parts coverage leveraging our extensive service and parts network allows us to offer same day shipping on orders in stock received by 2pm (service center local time).
A well-serviced vehicle is also more reliable and fuel-efficient, which promotes lowers total cost of ownership , allowing the focus to be placed on improving and growing the business.
Prevost Services Assist has been developed using available historical data to ensure your vehicle has all the right preventive maintenance completed as needed, using the manufacturer recommendations. Using this data, Prevost Service Centers are able to provide the right service offer to the right vehicle at the right time.
"What keeps us coming back as a loyal customer is the company’s outstanding after-sale support."Steve R. Brown, Owner
"Their red carpet service, which includes their sales team, their maintenance and service, training personnel and their parts people are exemplary."Doug Anderson, President
Anderson Coach and Travel
"We know downtime can be minimized downtime when our drivers are so far away from home due to product reliability and the numerous maintenance and support services Prevost provides."Hugo Gilbert, Owner & CEO
"…have fantastic experience both with their customer service and just with the quality of the product."Jonathan Moody