Things are changing rapidly during these extraordinarily difficult times. Prevost has worked diligently to create, find and offer programs and solutions for your needs right now including our Prevost Clean+Care program. Please visit our Customer Communications page for the latest news and information on topics directly affecting you, our valued partners.
To our valued customers:
We are with you during this time of uncertainty and we want to let you know how to best reach us during the crisis. Please use the email address below for any concerns or questions you have, or if you just need to reach out:
prevostcrisissupport@volvo.com
This email account is being monitored closely and you should expect to receive a response within one business day. As always, thank you for being a part of the Prevost family.
Parts & Services Status Update
The Prevost Parts & Service Teams remain committed to providing you with the best possible service during this time. We have implemented new procedures to promote safety for both our employees and our customers. These procedures include contact-free coach drop-off and parts pickup, extra measures to systematically sanitize high-touchpoint areas, and encouraging team members to practice safe social distancing.
While all of our service centers currently remain open, many are operating under amended hours. We have added a brand new interactive map on our website to show you all service center information. The details are being updated daily, and we encourage you to check back frequently for the most current information as this is an ever-changing situation.
Read more about contact-free services here.
