COVID-19 Communications
Things are changing rapidly during these extraordinarily difficult times. Please visit our Customer Communications page for the latest news and information on topics directly affecting our valued partners.
Prevost Crisis Support
To our valued customers:
We are with you during this time of uncertainty and we want to let you know how to best reach us during the crisis. Please use the email address below for any concerns or questions you have, or if you just need to reach out:
prevostcrisissupport@volvo.com
This email account is being monitored closely and you should expect to receive a response within one business day. As always, thank you for being a part of the Prevost family.
Warranty Extension
In an effort to ease concerns about the loss of warranty time on coaches not currently in use, we are offering our Tour & Charter and Entertainer operators a warranty extension on all coaches parked due to the COVID-19 crisis.* Coaches must be covered under our regular 24 month warranty as of April 1st, 2020. Read the full letter
