
Prevost Technical Institute (PTI) offers an extensive training program that can be customized to meet the individual needs of any customer. A three-pronged approach of Prevost-hosted events, instruction at customer locations, and online learning ensures the availability of Prevost expertise to all.
Hands-on Technical Training
Each year, as many as 650 technicians complete one of the hands-on training sessions held at Prevost facilities throughout North America. These sessions, conducted by our factory-trained experts, range from high-level overviews to in-depth system teardown and component replacement. Customized sessions held at customer sites, taught by the same professional trainers, are also available.
To register for regional training events log into PTI online and view the calendar via the link below.
Register for PTI Access PTI Online
2025 PTI Customer Training Letter (English PDF) 2025 PTI Customer Training Letter (French PDF)
Upcoming Training
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Prevost Factory Training (English) - Quebec City, QC (March 2 - 6, 2025)
The Prevost Technical Institute™ is pleased to announce the dates for Factory Training in 2025. Our flagship training event offers technicians the opportunity to come to Quebec and receive training on the vehicle systems from our factory trained experts.
This unique experience allows technicians to gain greater understanding of the vehicle systems which they can then use in their own shops to increase vehicle uptime.
This premier event also allows technicians to see firsthand how their coaches are build on our assembly line.
- Please make sure to sign up for both sessions to attend the complete training.
Monday and Tuesday Sessions (March 3 - 4)
- Please sign up for one (1) session for Monday and Tuesday.
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309101: PTI Electrical Training (Monday & Tuesday)
Prevost Electrical (2 Days)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309102: PTI HVAC Training (Monday & Tuesday)
HVAC System (2 Days)
- Refrigeration Theory
- HVAC System Controls
- HVAC System Maintenance
- HVAC System Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309103: PTI Pneumatics Training (Monday & Tuesday)
Pneumatic Systems (2 Days)
- Pneumatic System Overview and System Maintenance
- Braking System Valves and Operation
- Knorr-Bremse Disc Brakes
- Bendix ABS8 with Available ESC (Electronic Stability Control) & ATC (Automatic Traction Control)
- Prevost Driver Assist™
For further information and registration details, please login to your PTI™ account.
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309104: PTI Volvo Engine & Aftertreatment Training (Monday & Tuesday)
Volvo Engine & Aftertreatment (2 Days)
- Volvo D13 Engine and Exhaust Aftertreatment System
- Service and Maintenance (Including Valve Adjustment)
- Premium Tech Tool (PTT) Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
Wednesday and Thursday Sessions (March 5 - 6)
- Please sign up for one (1) session for Wednesday and Thursday.
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309101 PTI Electrical Training (Wednesday & Thursday)
Prevost Electrical (2 Days)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309102: PTI HVAC Training (Wednesday & Thursday)
HVAC System (2 Days)
- Refrigeration Theory
- HVAC System Controls
- HVAC System Maintenance
- HVAC System Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309103: PTI Pneumatics Training (Wednesday & Thursday)
Pneumatic Systems (2 Days)
- Pneumatic System Overview and System Maintenance
- Braking System Valves and Operation
- Knorr-Bremse Disc Brakes
- Bendix ABS8 with available ESC (Electronic Stability Control) & ATC (Automatic Traction Control)
- Prevost Driver Assist™
For further information and registration details, please login to your PTI™ account.
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309104: PTI Volvo Engine & Aftertreatment Training (Wednesday & Thursday)
Volvo Engine & Aftertreatment Training (2 Days)
- Volvo D13 Engine and Exhaust Aftertreatment System
- Service and Maintenance (Including Valve Adjustment)
- Premium Tech Tool (PTT) Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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Prevost Factory Training (French) – Quebec City, QC (March 11 – 14, 2025)
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39101: Système Électriques (11 et 12 Mars ou 13 et 14 Mars)
Système Électriques (2 Jours)
- Prevost système Multiplex - Description, Conception et fonction.
- Système de diagnostic de bord
- Familiarisation des diagrammes électrique et dépannage
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39102: Système de chauffage et de Climatisation (11 et 12 Mars ou 13 et 14 Mars)
Système de chauffage et de Climatisation (2 Jours)
- Theories de refrigeration
- Systems de maintenance
- Diagnostique et résolutions de problèmes
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39104: Groupe Motopropulseur Volvo (11 et 12 Mars ou 13 et 14 Mars)
Groupe Motopropulseur Volvo (2 Jours)
- Volvo D13 Système moteur et d’anti-pollution
- Service et Maintenance (Inclut procédure d’ajustement de Valve)
- Premium Tech Tool (PTT) Diagnostic et depanage.
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39101: Système Électriques (11 et 12 Mars ou 13 et 14 Mars)
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Prevost Regional Training Seminars
- Please make sure to sign up for both sessions to attend the complete training.
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Mira Loma, CA April 1 – 3, 2025
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309101: PTI Electrical Training (Tuesday)
Prevost Electrical (1 Day)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309102: PTI HVAC Training (Wednesday & Thursday)
HVAC System (2 Days)
- Refrigeration Theory
- HVAC System Controls
- HVAC System Maintenance
- HVAC System Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309101: PTI Electrical Training (Tuesday)
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Winter Garden, FL May 13 – 15, 2025
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309101: PTI Electrical Training (Tuesday)
Prevost Electrical (1 Day)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309102: PTI HVAC Training (Wednesday & Thursday)
HVAC System (2 Days)
- Refrigeration Theory
- HVAC System Controls
- HVAC System Maintenance
- HVAC System Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309101: PTI Electrical Training (Tuesday)
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Fort Worth, TX June 17– 19, 2025
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309101: PTI Electrical Training (Tuesday)
Prevost Electrical (1 Day)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309104: PTI Volvo Engine & Aftertreatment Training (Wednesday & Thursday)
Volvo Engine & Aftertreatment Training (2 Days)
- Volvo D13 Engine and Exhaust Aftertreatment System
- Service and Maintenance (Including Valve Adjustment)
- Premium Tech Tool (PTT) Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309101: PTI Electrical Training (Tuesday)
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South Plainfield, NJ August 12 – 14, 2025
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39101: PTI Electrical Training (Tuesday)
Prevost Electrical (1 Day)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309102: PTI HVAC Training (Wednesday & Thursday)
HVAC System (2 Days)
- Refrigeration Theory
- HVAC System Controls
- HVAC System Maintenance
- HVAC System Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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39101: PTI Electrical Training (Tuesday)
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Goodlettsville, TN September 22 – 25, 2025
Monday and Tuesday Sessions (September 22 - 23)
- Please sign up for one (1) session for Monday and Tuesday.
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309101: PTI Electrical Training (Monday & Tuesday)
Prevost Electrical (2 Days)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309102: PTI HVAC Training (Monday & Tuesday)
HVAC System (2 Days)
- Refrigeration Theory
- HVAC System Controls
- HVAC System Maintenance
- HVAC System Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309103: PTI Pneumatics Training (Monday & Tuesday)
Pneumatic Systems (2 Days)
- Pneumatic System Overview and System Maintenance
- Braking System Valves and Operation
- Knorr-Bremse Disc Brakes
- Bendix ABS8 with available ESC (Electronic Stability Control) & ATC (Automatic Traction Control)
- Prevost Driver Assist™
For further information and registration details, please login to your PTI™ account.
-
309104: PTI Volvo Engine & Aftertreatment Training (Monday & Tuesday)
Volvo Engine & Aftertreatment Training (2 Days)
- Volvo D13 Engine and Exhaust Aftertreatment System
- Service and Maintenance (Including Valve Adjustment)
- Premium Tech Tool (PTT) Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
Wednesday and Thursday Sessions (September 24 - 25)
- Please sign up for one (1) session for Wednesday and Thursday.
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309101: PTI Electrical Training (Wednesday & Thursday)
Prevost Electrical (2 Days)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309102: PTI HVAC Training (Wednesday & Thursday)
HVAC System (2 Days)
- Refrigeration Theory
- HVAC System Controls
- HVAC System Maintenance
- HVAC System Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
-
309103: PTI Pneumatics Training (Wednesday & Thursday)
Pneumatic Systems (2 Days)
- Pneumatic System Overview and System Maintenance
- Braking System Valves and Operation
- Knorr-Bremse Disc Brakes
- Bendix ABS8 with available ESC (Electronic Stability Control) & ATC (Automatic Traction Control)
- Prevost Driver Assist™
For further information and registration details, please login to your PTI™ account.
-
309104: PTI Volvo Engine & Aftertreatment Training (Wednesday & Thursday)
Volvo Engine & Aftertreatment Training (2 Days)
- Volvo D13 Engine and Exhaust Aftertreatment System
- Service and Maintenance (Including Valve Adjustment)
- Premium Tech Tool (PTT) Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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Calgary, AB November 4 – 6, 2025
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309101: PTI Electrical Training (Tuesday)
Prevost Electrical (1 Day)
- Prevost Multiplex System - Description, Design, and Function.
- On-board Diagnostics
- Schematic Familiarization and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309105: PTI Exhaust Aftermarket Treatment Training (Wednesday & Thursday)
Exhaust Aftertreatment System (2 Days)
- System Overview and Maintenance
- Premium Tech Tool (PTT) Diagnostics and Troubleshooting
For further information and registration details, please login to your PTI™ account.
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309101: PTI Electrical Training (Tuesday)
For further information and registration details, please login to your PTI™ account.
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Volvo Engine Overhaul
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*501217-FLT: Volvo FLEET Engine Overhaul Hagerstown, MD March 24 – 27, 2025
*Training course is being offered through Volvo Trucks Academy.
The Engine Overhaul course provides experienced service technicians with practical, hands-on practice servicing the current diesel engine platform for Volvo in a shop environment. Applicable review of engine systems (cooling, lubrication, fuel, combustion, and air) is covered, along with common engine diagnostics, failure analysis, part and component measurement, and accurate disassembly and reassembly of major engine components within the context of probably scenarios. Students will follow the established diagnostic process during activities to increase the likelihood of consistent, accurate, and efficient diagnostic repair back on the job.
For further information and registration details, please login to your PTI™ account.
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*501217-FLT: Volvo FLEET Engine Overhaul Hagerstown, MD March 24 – 27, 2025
Regional training seminars cover various subjects and are held at Prevost Service Centers unless otherwise noted. Training subjects for each event can be viewed in the detailed course information available on the PTI™ online portal. With class sizes limited, prospective attendees are urged to sign up well in advance. (Registration closes 1 week before the event.) Once you have registered for a training event you will receive a confirmation letter with detailed information from Prevost Technical Institute™. Be sure to check back throughout the year as new events will be added.
Prevost Technical Institute
Welcome to the online version of Prevost Technical institute, our new tool to share training and knowledge with our customers. Backed by our training team's over 300 years of combined experience in the motorcoach industry, PTI online provides programs containing e-learnings, webinars, tests and class room registration to help your technician reach the Ultimate level.
The Training Portal is reserved for Prevost commercial vehicle customers & Prevost Service Providers only
Join Prevost Technical Institute
Registration process
Helpful hint - watch the registration instruction video for a full walk through of the registration process
- Parma # is your Prevost customer account number; if you do not know the account number, enter your company's full name
- Passwords must be 6-20 characters and must contain upper and lower case and a combination of letters and numbers
- Once submitted, administrators will approve your application
- Upon approval, you will receive a confirmation email with a link to PTI online
- Use the "Have a password" tab to enter the PTI site
- Use your email and previously created password to access the trainings
Navigate within PTI online
Navigation is easy within PTI online
View navigation video to understand:
- Where to find your transcript of completed trainings
- How to view a list of trainings that are available to you
- See the training details and descriptions
- How to launch selected trainings
- Marking trainings as "completed"
- How to stop and pick up a training where you left off
- View and register for available hands-on training events
Contact the Service Training Coordinator or your Regional Sales Manager for more information.
Jon Patterson
Service Training Coordinator
[email protected]