Mobile Tools — Information at Your Fingertips
Prevost owners enjoy instant access to essential resources through dedicated mobile applications for iPhone and Android devices — putting technical insight and support within reach, wherever the road takes you.
The Prevost Tools App is your all-in-one technical resource, centralizing critical service information in one intuitive platform. Access wiring and pneumatic diagrams, technical manuals, driver’s guides, service bulletins, warranty services, online parts ordering and key contact information — all from the palm of your hand.
The Prevost Service Locator App allows you to quickly identify the nearest Prevost Service Center or one of 165+ certified service providers across North America , complete with directions and direct contact information — ensuring help is never far away. Available in English, French and Spanish
The Delivery Track App is a convenient tool for owners to capture and share time- and location-stamped photos to support service needs, deliveries, or claims. Images can be sent directly to your service team for faster, more efficient communication. Available in English, French, and Spanish.
The Red Carpet Policy — Service Without Compromise
At Prevost, service is more than maintenance — it is a standard of care. Our Red Carpet Policy ensures your motorhome receives priority attention at Prevost Service Centers, minimizing downtime and maximizing your time on the road. From the moment you arrive, you’ll experience an environment designed with owners in mind — including comfortable “home away from home” lounges and a team of factory-trained professionals dedicated to precision, efficiency, and respect for your investment. We care for your motorhome as if it were our own — and we take just as much pride in caring for you. Because true luxury extends well beyond the drive.
Our Commitment to You
- Welcome you with personalized attention from the moment you arrive
- Care for your motorhome as if it were our own
- Prepare in advance to ensure parts and resources are ready for your appointment
- Approach every service need with a proactive, solution-focused mindset
- Assign factory-trained technicians skilled in the latest technology
- Complete repairs accurately — the first time
- Keep you informed with timely updates throughout your visit
- Provide comfortable amenities designed with owners in mind
- Address every concern thoroughly to ensure complete satisfaction
Part corporate standard, part personal promise — the Prevost Red Carpet Policy is our assurance that wherever you travel, someone is always looking out for you.