Skip to main content
  • English
  • Français
  • Merchandise
  • Careers
  • Contact
    • Sales
    • Customer Support Managers
    • Warranty
    • Financing & Credit
    • Offices
    • Parts & Service Centers
    • Search By Name or Location
  • Coach
    Coach
    H3-45
    X3-45
    X3-45 Commuter
    Volvo 9700
    Powertrain
    Safety
    Pre-Owned
  • Conversion
    Conversion
    X3-45 VIP Entertainer
    H3-45 VIP Specialty
    X3-45 VIP Specialty
    Locate a Converter
  • Motorhome
    Motorhome
    Why a Prevost
    H3-45 VIP
    X3-45 VIP
    Lifestyle
    Support
    Features
    Locate a Converter
  • Parts & Service
    Parts & Service
    Parts Ordering
    Warranty
    Technical Publications
    Training
    Support
    Service Centers
    Promotions
    Tools
    Parts Catalog
  • Pre-Owned
  • English
  • Français
Menu
 
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • YouTube

Prevost is Going to the Super Bowl!

(January 30, 2019 St. Claire, QC)  Planning to be in Atlanta this weekend for the big game? Get your coach game day ready with help from the Prevost service vans available on-site. Secure an appointment today by calling PASS at 1-800-463-7738.

The NFL Super Bowl easily ranks as one of the biggest motorcoach events of the year and a tremendous opportunity for operators in the industry.  As hundreds of coaches arrive this week in Atlanta, GA, for Super Bowl LIII, and begin maneuvering from hotels to Mercedes Benz Stadium and the various parking and staging areas miles away, customers breathe easily knowing the Prevost Customer Support team has their back in the event of a breakdown.

Prevost will be standing by and on-call within the vicinity of the Super Bowl venue throughout this week, January 30 - February 4, with three specially-stocked service vans and technicians on-hand for light repairs and emergency assistance, as needed.

“We have anticipated our customers’ most typical needs in such occasions,” says Eric DeGeorge, Prevost Customer Support Manager, Southeast Region, who is based in Winter Garden, FL. “We will have enough parts and tools on hand to get an operator up and running and out of the way in an emergency.”

DeGeorge and his team also have a plan for backup techs if necessary, and can rely on help from several Volvo Truck Service Centers in the greater-Atlanta area, if situations requiring heavier maintenance arise. Additionally, he says Southeastern Coach Lines is partnering with Prevost throughout Super Bowl week to store the pre-shipped cache of spare parts and offer a temporary base for the service vans.

Prevost Customer Support advises customers requesting emergency service to first contact Prevost Action Service System® PASS at 1-800-463-7738 to reach DeGeorge to dispatch a van and technician.

“We invite coach companies with service programs of their own to go through Prevost Pass as well,” says DeGeorge. “We are asking everyone not to try to contact our technicians in Atlanta directly.”

Service Network Director, Randy Castillo, says this assistance is in conjunction with the mission of Prevost’s specially-branded fleet of more than 55 service vans strategically dispersed throughout the network of 15 Prevost Parts & Service Centers across the US and Canada.

“Prevost regards this mobile service component as vital to our commitment to provide customers excellent and expedient service where it’s needed most, says Prevost Business Development Manager, Craig Heaton. “Having our mobile service fleet always at the ready, allows us to greatly expand the coverage of our service network.”

News & Media

  • News
    • Photo Gallery
       
      News & Events
      |
      Receive the latest news, event listing and exclusives.
      • Coach
        • H3-45
        • X3-45
        • X3-45 Commuter
        • Volvo 9700
        • Powertrain
        • Safety
        • Pre-Owned
      • Conversion
        • Motorhome
          • Why a Prevost
          • H3-45 VIP
          • X3-45 VIP
          • Lifestyle
          • Features & Support
          • Locate a Converter
        • Entertainer
          • X3-45 VIP Entertainer
        • Specialty
          • H3-45 VIP
          • X3-45 VIP
        • Contact Regional Sales
      • Customer Service
        • Parts & Service
          • Online Parts Ordering
          • Parts, Catalog & Pricing
          • Promotions
          • Warranty
          • Technical Publications
        • Resources
          • Emedia
          • Training
          • Brochures & Driver's Guides
          • Prevost Liaison
          • Mobile Apps
          • Freight & Routing
          • Supplier's Portal
          • Diversity Program
        • Merchandise
      • Prevost Company
        • Our Company
          • The Prevost Difference
          • History
          • Volvo Relationship
          • Careers
        • News & Media
          • News
          • Photo Gallery
        • Financing & Credit
          • Financing
          • Open a New Account
        • Contact
      © 2021 Prevost. All rights reserved.
      • Privacy Policy
      • Sitemap
      • Nova Bus
      • Volvo Buses
      • Volvo Group North America
      Close
      • Coach
        Coach
        H3-45
        X3-45
        X3-45 Commuter
        Volvo 9700
        Powertrain
        Safety
        Pre-Owned
      • Conversion
        Conversion
        X3-45 VIP Entertainer
        H3-45 VIP Specialty
        X3-45 VIP Specialty
        Locate a Converter
      • Motorhome
        Motorhome
        Why a Prevost
        H3-45 VIP
        X3-45 VIP
        Lifestyle
        Support
        Features
        Locate a Converter
      • Parts & Service
        Parts & Service
        Parts Ordering
        Warranty
        Technical Publications
        Training
        Support
        Service Centers
        Promotions
        Tools
        Parts Catalog
      • Pre-Owned
      • Merchandise
      • Careers
      • Contact
        • Sales
        • Customer Support Managers
        • Warranty
        • Financing & Credit
        • Offices
        • Parts & Service Centers
        • Search By Name or Location