Getting Your Business Back Up and Running: Customer Resources & Communications
ENVIROCARE GIVES CONFIDENCE TO GROUP TRAVEL
Sanitizing surfaces and cleaning the air
Because the quality of air and the cleanliness of surfaces is a concern for today's riders, Prevost has introduced ENVIROCare, a system that naturally and automatically cleans and sanitizes contaminants, bacteria and viruses in the air and on surfaces throughout the cabin. Prevost has introduced a dual ionizer for cabin climate systems that can help to suppress and destroy viruses, bacteria and mold that is airborne or on surfaces. Click here for more information.
Customizable Marketing Tools for Operators, Ready to Go reassures riders
Prevost has expanded its Clean + Care program with Ready to Go, a package of easy to use tools designed to help operators restart their business. The new program includes messaging and marketing for bus and tour operators outlining many new processes and procedures to reassure riders as they begin their trips. Riders can feel much safer knowing the processes and solutions for preparing the coach - Before You Go, personal protection solutions - As you Go, and coach equipment solutions - While You Go. Available in English, French and Spanish. Click here for the entire program.
Prevost Clean + Care is an all encompassing program for your business today. Click here for a complete outline of the program since it will continue to be updated with new offerings.
Always available for your requests, requirements and questions
We are with you during this time of uncertainty and we want to let you know how to best reach us during the crisis. Please use the email address below for any concerns or questions you have, or if you just need to reach out:
This email account is being monitored closely and you should expect to receive a response within one business day. As always, thank you for being a part of the Prevost family.
Message Regarding Temporary Closures During COVID-19 Crisis
(March 24, 2020) During this extremely volatile and challenging time for all of us, it is essential for Prevost to maintain transparency in communication with its customers. Read the full letter.
COVID-19 Update for our Customers(March 18, 2020)
Dear Valued Customers, As an important member of the Prevost and Nova Bus families, we appreciate your partnership and the trust you place in us to provide you with the best experience. As the circumstances surrounding this global health crisis progress, our thoughts and well wishes are with those affected by the outbreak of the coronavirus, COVID-19. Read the full letter.